Get Started with Shelva

Complete setup guide to get your digital shelf labels up and running in minutes.

Prerequisites

Before you begin, make sure you have the following:

Shopify Store

An active Shopify store with admin access

Internet Connection

Stable internet connection for your base station

Shelva Hardware

Shelva Hub and digital shelf labels

Step-by-Step Setup

Step 1: Install the Shelva App

1. Go to the Shopify App Store

2. Click "Add app" to install Shelva

3. Grant the necessary permissions when prompted

4. Complete the initial setup wizard

Step 2: Set Up Your Base Station

1. Connect the Shelva Hub to your router using the included Ethernet cable

2. Plug in the power adapter

3. Wait for the status LED to turn green (indicates successful connection)

4. The app will automatically detect your base station

Step 3: Pair Your Labels

1. Open the Shelva app in your Shopify admin

2. Go to the "Labels" section

3. Click "Add New Labels"

4. Follow the on-screen instructions to pair each label

5. Assign labels to specific products or categories

Step 4: Design Your Labels

1. Navigate to the "Design" section in the app

2. Choose a template or start from scratch

3. Customize fonts, colors, and layout

4. Add your logo and branding elements

5. Preview your design before applying

Step 5: Publish and Test

1. Click "Publish to Labels" to send your design to all labels

2. Verify that labels are displaying correctly

3. Test price changes in Shopify to ensure real-time sync

4. Set up automatic sync schedules if needed

Troubleshooting

Base Station Not Connecting

  • Check Ethernet cable connection
  • Verify internet connectivity
  • Restart the base station
  • Contact support if issues persist

Labels Not Updating

  • Check label battery levels
  • Verify label pairing
  • Test sync manually
  • Check for app updates